Our promise
Have a cleaner who knows the house.
A cleaner who knows the house, on a standing day, arranged by telephone or a friend’s introduction.
A cleaner for the house
You meet them and talk the house through. They learn which rooms matter, where things live, how you like the place left. The house is not a rota.
Who we send
We meet every cleaner in person, and look into their past work, before they meet you. The ones we take on already know private houses. They are easy to have around on a working-from-home day, and they leave a note when you’re low on bin bags. Before the first visit, we tell you who is coming.
When they cannot come
Illness and life happen. The office finds someone suitable and tells you who is coming, and they arrive with the house notes. You hear from a person before the visit, not after an empty morning.
When your plans change
Tell the office, or cancel in the portal, and we move the visit. No short-notice invoice for an ordinary rearrange.
The standard
Before a cleaner starts, we check right to work and a DBS certificate, and we show them the standard we expect. After the first visit, the office rings to ask how it went. If the work ever falls short, tell the office. We put it right.
The office
When a visit needs moving, or something is not right, telephone someone who already knows the household. We rearrange and we follow up. There is a real person on the end of the line.
A small book
From £25 an hour, three hours minimum, for regular house cleaning in private London homes. We only take on what we can look after properly. Leave a postcode when you enquire and we will say whether a standing day is possible.
Discretion
Private houses stay private. Alarm codes, keys, and who is in the house stay between you, the cleaner, and the office.
Next step
Leave your name on the home page, or telephone us. We ring within a day or two to see whether a standing day suits both sides.
Telephone 020 7046 0598